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Warning Against Unauthorised Domestic Worker Agencies in the UAE

Residents in the UAE are advised to avoid interacting with unauthorised firms that provide maid services when hiring domestic helpers.

When hiring domestic workers in the UAE, residents are urged to avoid dealing with unauthorized agencies that offer maid services. 

The Ministry of Human Resources and Emiratisation (Mohre) emphasizes that such dealings pose legal consequences and social and health risks. 

Unapproved agencies may employ untrained maids, lack service guarantees, and expose employers to potential health risks due to uncertain health conditions of domestic workers.

Approved and Licensed Agencies Ensure Reliability:

To ensure reliability, residents must complete the hiring process through Mohre-approved and licensed recruitment agencies. 

An updated list of 103 approved domestic workers’ offices is available. Verification of agency credibility can be done by calling Mohre at 600590000.

Legal Framework and Worker Safeguards:

The UAE’s domestic workers law regulates the recruitment process, eliminating room for unfair practices. 

This legislation safeguards the rights of domestic workers and ensures mutual obligations between employers and employees are fulfilled. 

Violations of the law may result in fines ranging from Dh200,000 to Dh1 million, with the potential for penalties to be multiplied up to Dh10 million, depending on the violation scale and the number of individuals involved.

List of Violations and Corresponding Penalties:

  1. Engaging in Unlicensed Mediation or Temporary Employment: Fines from Dh200,000 to Dh1 million and a jail term of one year.
  2. Misuse of Ministry’s Portal Access: A six-month jail term and a fine ranging from Dh20,000 to Dh100,000.
  3. Submission of False Information or Documents: Fines from Dh20,000 to Dh100,000 or a six-month jail term.
  4. Violations by Domestic Workers’ Recruitment Agencies: Fines from Dh50,000 to Dh200,000.
  5. Various Violations Related to Employment of Domestic Workers: Fines ranging from Dh50,000 to Dh200,000.
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